STWA offers a “Money Back Guarantee” on any faulty products sold on its website. If you are not satisfied with your purchase and believe the product to be faulty, STWA offers our customers their money back, replacement product or a credit on your next purchase.
Should you wish to return a product, please download our Return of Goods Form below:
Complete the “Returns Form” email to us at email@example.com and deliver the goods back to:
Sports Tape Wholesalers Australia Inc
58 Enterprise Dve.
Bundoora Vic. 3083
As we require proof of purchase, please ensure you provide your receipt number or a copy of your receipt. Returns cannot be accepted without a proof of purchase.
Any return items must be returned within 30 days of purchase. No returns will be accepted after this time.
Unfortunately we cannot refund freight charges on delivery or return of goods.
If you have provided us with an incorrect delivery address or goods are sent to an incorrect delivery address or are returned to us for any reason, we will have to charge you a re-delivery fee.