We will endeavour to ship all purchases through the STWA website within 1-3 working days of receipt of order and receipt of payment.
If we are unable to achieve this for any reason, you will be contacted by email and advised accordingly. Possible exceptions to this may be the Christmas or Easter periods, whereas our office may be closed for the holiday period.
Once orders are dispatched from our warehouse, they should be received with 1-5 working days, depending on where goods are being delivered to.
If any ordered items are not in stock, we will contact you advising when goods will be in stock and the earliest dispatch date. At that point if you wish to change or modify your order we will sort it out for you.
If for any reason you have not received your delivery within the expected time frame, please email us on: firstname.lastname@example.org
Unfortunately we cannot deliver bulk purchases to Post Office Boxes.